Pre-arrival Instructions: Improving Emergency Responses

Pre-arrival instructions are a set of guidelines provided by emergency dispatchers to individuals calling for assistance before the arrival of first responders. These instructions can include information on how to safely evacuate a building, perform CPR, or provide other first aid.

Pre-arrival instructions are an important tool for emergency responders, as they can help to improve the outcome of an emergency situation. By providing accurate and timely instructions, dispatchers can help to stabilize a patient, control a fire, or prevent the spread of an illness, for example. This can increase the chances of survival for the patient and reduce the risk of injury or death for first responders.