Simplifying The Pre-Planning Process In A Complex World – West Vancouver Fire & Rescue Services
While Increasing Pre-planning Efficiency & Effectiveness.
Sq km under department jurisdiction: 87.26 sq km (33.69 sq mi)
The Issues West Vancouver Fire & Rescue Services Faced
APX Data spoke with WVFRS’s Captain of Fire Prevention – Aaron Clements, to better understand their challenges.
With new and more complicated building projects constantly going up within its jurisdiction, Clements says, continuing its traditional pre-incident planning program simply wasn’t an option.
“Imagine there’s a new addition on a building,” Clements says. “In that case, you don’t just have to update your pdf, sync to your server, and then sync to your truck. You also have to go to five fire halls and hand deliver the new printouts. Then you need to destroy the old ones. That became very onerous.”
The Solution – Simplifying Pre-incident Planning While Increasing Effectiveness
“On some of these runs, firefighters have less than a minute before they arrive,” he says. “So if a pre-plan is not clear and concise and only exactly what they need, fire crews aren’t going to be interested.”
He says the department was initially attracted to APX because the data is accessible from any device, at any time, and in real-time as pre-incident plans are created. Gone are the days of waiting for the server to sync overnight, and hand delivering paper plans.